1. Definitions
"Service" refers to the Invoify web application, API, and related services provided at invoify.com and app.invoify.com.
"User" refers to any individual or business entity that creates an account to use the Service.
"We", "Us", "Our" refers to Invoify Ltd.
2. Account Terms
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use the Service.
3. Payment Terms
The Free plan is available at no cost with usage limitations. Pro plan subscriptions are billed monthly or annually as selected. All prices are in GBP and exclude VAT unless stated otherwise. Payments are processed securely via Stripe.
4. Acceptable Use
You agree to use the Service only for lawful invoicing purposes. You may not use the Service to send fraudulent invoices, spam, or any content that violates applicable UK law.
5. Reasonable Use
While Pro subscriptions are marketed as "unlimited", usage is subject to reasonable-use thresholds designed to protect platform stability and other users. These thresholds apply to automated or outlier usage patterns — including, but not limited to, document OCR uploads, OCR retry attempts, email sending, and API calls — and are calibrated so that typical commercial use will never approach them.
We do not publish the specific numeric thresholds, as they may change over time to reflect infrastructure costs and observed usage. If you reach a limit, you will receive a clear error message indicating when the limit will reset.
We reserve the right to apply technical restrictions to accounts whose usage patterns indicate abuse, automated scraping, or material harm to the Service or other users. For sustained high-volume needs, please contact us to discuss Enterprise arrangements.
6. Termination
You may cancel your account at any time from your dashboard settings. We reserve the right to suspend or terminate accounts that violate these terms. Upon termination, your data will be retained for 30 days before permanent deletion.
7. Limitation of Liability
The Service is provided "as is". We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you have paid us in the 12 months preceding the claim.
8. Changes to Terms
We may update these terms from time to time. We will notify registered users of material changes via email. Continued use of the Service after changes constitutes acceptance.
9. Contact
For questions about these terms, contact us at legal@invoify.com.