Help Centre
Frequently Asked Questions
Getting Started
How do I create my first invoice?
Go to your dashboard, click "New Invoice", add your client and line items, then click Send. See our Getting Started guide for a full walkthrough.
Do I need to register for VAT to use Invoify?
No. Invoify works for both VAT-registered and non-VAT-registered businesses. If you're not VAT registered, simply use the Exempt rate.
Billing
What's the difference between Free and Pro?
Free includes 7 contacts, 7 products, and a £1,200/month billing cap. Pro gives you unlimited everything plus recurring invoices, auto reminders, and scheduled sends.
Can I cancel my Pro subscription?
Yes, cancel anytime from Settings > Subscription. You keep Pro access until the end of your billing period.
Invoicing
Can I send credit notes?
Yes. Create a credit note from any existing invoice to issue a partial or full refund with proper VAT adjustments.
How do recurring invoices work?
Set a schedule (weekly, monthly, etc.) and Invoify automatically generates and optionally sends invoices on your behalf. Pro plan required.